The Umstead Hotel And Spa Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.4
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Customer Service4.7
- Price & Quality4.0
- Shipping & Delivery4.5
- Return Policy4.5
Recent Customer Reviews (14)
Cheryl Gates
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Robert Pillar
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Billy Boyle
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Dirk Gottlieb
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Larry Hayes
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David Schulz
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Niels Friis
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Adalrico Ricci
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Kerrie Vargas
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Jana Urner
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The Umstead Hotel And Spa Pricing
General rates
$250 per night and up
Spa Level Suite
$769 per night
Studio Suite
$659 per night
Corkage fee
$25 per 750 mL bottle
By Design Package credit
$200
The Umstead Hotel And Spa Pros & Cons
Pros
1
Stunning venue and natural beauty
2
Exceptional food quality
3
Attentive and flexible staff
4
Luxurious accommodations
5
Outstanding spa amenities
6
Good employee benefits and growth opportunities
CONS
1
Pricey experience
2
Service inconsistencies
3
Spa limitations
4
Management issues in food and beverage department
The Umstead Hotel And Spa Features and Benefits
Features
Spa Level Suite
650 sq. ft. suites feature a king bed, patio, and spa-level amenities at $769 per night (excluding taxes and fees)
Studio Suite
785 sq. ft. suites have a king bed, open sitting area with queen sleeper sofa, and garden views at $659 per night (excluding taxes and fees)
Advance Purchase Discount
Save 15% by prepaying at least 14 days in advance (non-refundable)
By Design Package
Customizable stay with a $200 property credit for spa, dining, or shopping (credit excludes room rate)
Nightly Turndown Service
Complimentary luxury amenity provided in rooms
Complimentary Shoe Shine
Service offered to guests
VertuoLine Nespresso Machines
Available in rooms for guest convenience
Access to Spa and Fitness Facilities
Complimentary access for guests
Luxury Accommodations
150 spacious guest rooms and suites set on 12 acres of serene lakefront landscape, offering tranquil, art-filled interiors designed for relaxation and comfort
Five-Star Service
Recognized as the only Forbes Five-Star hotel in North Carolina, providing impeccable service with attention to detail
Dining Excellence
Home to Herons restaurant led by a James Beard Semifinalist chef, focusing on locally sourced fruits, vegetables, meats, and seafood for exquisite culinary experiences
Spa & Wellness
A luxurious spa offering indulgent treatments including eight organic options; features such as a meditation courtyard and weekend yoga classes enhance wellness offerings
Event Spaces
Over 10,000 square feet of naturally lit event spaces lined with art suitable for corporate meetings or social events equipped with modern amenities
Pet-Friendly Amenities
Includes DogWoods—an enclosed playground for dogs—and pet accommodations (with cleaning fees)
Sustainability Initiatives
Transitioning from single-use amenity bottles to stainless steel dispensers, complimentary valet parking for hybrid vehicles, electric vehicle charging stations, recycling programs covering multiple materials, LED lighting throughout the property, complimentary bicycles for guests, saltwater outdoor pool reducing chemical use
Gift Shop
Features unique gifts inspired by nature and art
Self-Parking
Availability for guests
Stunning Venue and Natural Beauty
Highly praised elegance and natural beauty creating a memorable atmosphere for guests and events like weddings
Exceptional Food Quality
Rave reviews for food including specific dishes like whipped potatoes and steak Diane
Attentive and Flexible Staff
Excellent attention to detail, accommodates special requests, handles challenges like COVID postponements with grace